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States of Alderney Water Board
The States of Alderney Water Board is responsible for the supply of potable water to some 1300 households and commercial users on the island.
Operating as a commercial trading board, the profits of the Water Board are reinvested into the system in order to safeguard the island's water resources and the 5-strong team works around the clock to maintain the highest levels of quality. Stringent quality control is carried out daily and water samples are sent off island for analysis at regular intervals.
The water supply is generated from a number of streams and bore holes and is stored at the Battery Quarry and Corblets Quarry.
The States of Alderney Water Board has now launched its own online payment facility which will enable you to settle your water rates directly by credit or debit card. This is the first on-line payment service set up by the States of Alderney and if this pilot scheme proves successful, such facilities may also be extended to other departments.
To settle your account, please complete this form. Should you have any queries regarding your account please call 822811 before making your payment transaction.
Should you experience any problems or would like to make any recommendations, please e-mail us on states@alderney.gov.gg
Thank you for using this service.
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The States Water Supply (Rates of Charge) (Alderney) Ordinance 2011
Water Supplied according to Tax on Real Property
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| Unmetered rate | 35p per TRP unit per quarter Minimum charge of £52.50 per supply – commercial/domestic Minimum charge of £26.25 per supply - other |
Additional charges in relation to the non-metered use of water
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| 1. Supply to properties with jacuzzi, spa pools or similar installations | £52.50 per quarter |
| 2. Supply to cafes, chip shops, licensed premises & takeaway food outlets | £52.50 per quarter |
| 3. Use of garden/domestic hoses (½” hoses only may be used) | £26.25 per quarter |
| 4. Supply to guesthouses, self catering units or hotels | £18.16 per head of approved accommodation per year payable quarterly |
| 5. Supply to hairdressers & dentists | £52.50 per quarter |
| 6a. Supply in respect of buildings in the
course of construction – excluding the construction or development to
create new buildings or dwellings 6b. Charge in respect of construction or development to create new buildings or dwellings |
£2.73 per one square metre of gross floor area, payable on issue of building permit. Water meter to be fitted at developers cost with rates payable on consumption until habitable (if dwelling). |
| 7. Service connection | £472.50 minimum charge per connection, payable on installation. Quarterly rates subsequently payable commencing from date of installation. |
| 8a. Minimum charge per commercial/ domestic supply 8b. Minimum charge per supply (other) |
£52.50 per quarter £26.25 per quarter |
| 9.Permit for sprinkler/irrigation system for community purposes | £105.00 on approval |
| 10. Disconnection or re-connection fee | £86.65 on disconnection or re-connection |
| 11a. Installation of water meter – Internal Installation (Installation of meter on the incoming main inside of the property) 11b. Installation of water meter – External Installation (Installation of meter fitted in an external boundary chamber) |
Minimum charge of £200.00 plus additional costs if above this amount. Minimum charge of £475.00 plus additional costs if above this amount. |
Water Supplied by measure for other than domestic use
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| Metered rate - Imperial meter | £7.23 per thousand gallons |
| Metered rate - Metric meter | £1.60 per cubic metre |
| Standing charge per supply | £52.50 per quarter |
Charges effective from 25th June 2011
